Frequently Asked Questions

HOW LONG DOES THE DESIGN PROCESS TAKE?

Each Custom Design Service will be different, but on average you can expect the following:

Branding Design: 2-4 Weeks
Branding & Web Design: 4-6 Weeks
Branding, Web & Stationery Design: 6-9 Weeks

Your prompt feedback and communication will be very important during the process.

I will strive to complete your project in a timely manner.

DO I NEED TO SIGN A CONTRACT?

A contract will be need to be signed and handed back to me upon starting the project.

IS A DEPOSIT REQUIRED BEFORE THE WORK STARTS?

I do require 50% deposit up front on all the services before I start the work.

DO YOU OFFER PAYMENT PLANS

At this moment I do not currently offer monthly payment plans.

Excluding SEO, SOCIAL MEDIA AND WEBSITE MAINTENANCE PACKAGES. 

I will be adding to all services in the near future.

WHAT PLATFORM DO YOU USE TO BUILD YOUR WEBSITES?

Your Website Design will be built on the WordPress platform. WordPress is an easy-to use, drag and drop website platform that gives the opportunity to easily manage your website. Even if you are a total novice or beginner. I will provide video tutorials on how to make edits & updates.

It is a powerhouse for SEO, responsive on all devices (so it looks awesome on your desktop all the way down to your smartphone), and provides ongoing support to its users.

To be perfectly honest, it is just the best. And I believe your business deserves the very best!

I can also hard code websites from scratch using HTML5 and CSS3, if a content management system is not right for your business goals.

WILL I RECEIVE SUPPORT?

If you are working with me on a website design project, I will provide a video walkthrough for your new website at completion. Access will be given to my video library to help you get familiar with WordPress.

I’m also happy to answer any other questions you may have, or if you have any problems with your website.

WILL I BE ABLE TO MAKE UPDATES OR DO I NEED TO HIRE YOU?

The beauty of having a CMS website is that you will be able to make updates easily and frequently. I will provide you with the tools to help you feel confident when making updates and changes to your website.

I do offer a website maintenance & update package if you would prefer me to do it for you and to save you time.